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Privacy Policy

Privacy Policy

William James is committed to providing quality legal services to our clients. As part of this commitment, we ensure compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).

This Privacy Policy outlines how we collect, hold, use and disclose Personal Information.

What is Personal Information?

Personal Information is any information or opinion about a reasonably identifiable individual whether true or not and whether recorded in material form or not.

We will only collect Personal Information by lawful and fair means that is reasonably necessary for, or directly related to, the functions and activities of our service.

We may collect Personal Information through correspondence with clients, government agencies and third parties. The purposes for which we collect, hold, use and disclose Personal Information are those purposes directly and indirectly related to providing legal services.

We may collect Personal Information such as your name, address, contact information and employment details. If you apply for a job with us, we may collect Personal Information such as your education and employment details.

Personal Information is held by us on our internal database or in hardcopy form.

What is Sensitive Information?

Sensitive Information is any information or opinion about certain things including a person’s racial or ethnic origin, political, religious and philosophical beliefs or opinions, membership of a trade union or professional, trade or political association, sexual orientation or practices, criminal record or health information.

We will only collect Sensitive Information with your consent and that is reasonably necessary for, or directly related to, the functions and activities of our service.

We will only collect Sensitive Information from you unless it is unreasonable or impractical to do so.

What if we receive unsolicited Personal Information?

We may receive Personal Information in the usual course of business. In the event we do, we will destroy or de-identify the information if it is lawful and reasonable to do so unless we could have otherwise lawfully collected the information under the APPs.

How will I know if my Personal Information has been collected?

If we collect Personal Information about you, we will take such steps, if any, as are reasonably necessary to ensure you are notified or made aware.

Use and disclosure of Personal Information

If we collect Personal Information for a particular purpose (primary purpose), we will ensure the information is only used or disclosed for another purpose (secondary purpose) if: you have consented to that use or disclosure; you would reasonably expect us to use or disclose that information for the secondary purpose and if the information is Sensitive Information, it is directly related to the primary purpose or if the information is not Sensitive Information, it relates to the primary purpose; or the use or disclosure is required or authorised by law; or a permitted general situation exists in relation to the use or disclosure of the information.

We may use your Personal information to provide our services.

Disclosure of Personal Information overseas

If we are required to disclose your Personal Information to a person overseas not employed by William James, we will take such steps as are reasonable to ensure the person does not breach the APPs.

Quality and security of Personal Information

We will take such steps, if any, as are reasonably necessary to ensure that Personal Information we collect, use or disclose is accurate, up to date and complete.

The transmission of Personal Information by the internet is not entirely secure. If you transmit Personal Information to us electronically, we cannot guarantee the security of the transmission. However, on receipt of the information, we will take such steps as are reasonably necessary in the circumstances to protect Personal Information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

If we hold Personal Information no longer needed for any purpose for which it may be used or disclosed under the APPs and we are not required by law to retain the information, we will take such steps as are reasonably necessary to destroy or de-identify the information.

Requesting access to Personal Information

If requested, we will provide access to the Personal Information we hold about you. Access may be refused in certain circumstances.

Correcting Personal Information

We will take such steps, if any, as are reasonably necessary in the circumstances to correct any Personal Information we hold about you to ensure it is accurate, up-to-date, complete, relevant and not misleading. If requested, we will ensure the same with regard to Personal Information we have disclosed to third parties.

Data breach

If an eligible data breach occurs, we will notify affected persons and the Privacy Commissioner and make recommendations about how affected persons can protect themselves.

Policy updates

This Privacy Policy may change from time to time. Our Privacy Policy was last updated on 14 June 2017.

Requests and complaints

If you have a request or are concerned we have breached our obligations under the APPs or an APP code, please contact us by email at info@wjlaw.com.au.

We will consider any complaint and respond within 30 days.